CLO HAUS (“we”, “our”, “us”) values your privacy and is committed to handling your personal data with care and transparency.
This Privacy Policy explains how we collect, use, disclose and manage personal data through our website (www.clohaus.sg) (the “Website”) and in the course of providing our services. It is aligned with the Singapore Personal Data Protection Act 2012 (“PDPA”) and related guidelines.
By accessing our Website or engaging us, you acknowledge and agree to the terms outlined in this Policy.
To support our interior design and design & build services (the “Services”), we may collect the following categories of personal data:
(a) Identification & Contact Details
(b) Project-Related Information
(c) Website Usage Information
(d) Device & Technical Information
(collectively referred to as “personal data”)
How we collect your data
We may obtain personal data through:
Your personal data is used to support our business operations and service delivery, including to:
We do not sell your personal data. However, we may share it where necessary for business or legal purposes, including with:
Where data is shared, we take reasonable steps to ensure that recipients protect it in accordance with applicable regulations.
With your consent, we may contact you through email, phone or messaging platforms to share:
You may opt out at any time by contacting us at haus@clo.group
We implement appropriate safeguards to protect your personal data from unauthorised access, misuse, or disclosure.
While we strive to maintain high security standards, no digital transmission or storage system is completely secure. We continuously review and improve our practices.
For any questions, feedback, or requests relating to your personal data, please contact:
Data Protection Officer
Email: haus@clo.group
We use cookies and similar technologies to enhance functionality and understand how users interact with our Website.
These tools help us:
You may manage cookie preferences through your browser settings. Disabling cookies may affect certain features.
Our Website may include links to third-party sites. We are not responsible for the privacy practices or content of those external platforms.
You may request access to your personal data or information on how it has been used by contacting us in writing.
We will respond within a reasonable timeframe in accordance with PDPA guidelines. Administrative fees may apply where permitted.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
When no longer needed, data will be securely deleted or anonymised.
You may request to update or correct your personal data to ensure its accuracy.
You may withdraw your consent for us to use your personal data by contacting us in writing.
Please note that doing so may affect our ability to provide certain services. We may still retain data where legally required.
We generally keep personal data within Singapore. Where overseas transfer is necessary, we ensure that appropriate safeguards are in place in line with PDPA requirements.
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be published on this page with the revised effective date.
T&C