Terms & Conditions

LEGAL
  1. These Terms & Conditions (“Terms”) govern your access to and use of the CLO HAUS website (www.clohaus.sg) (the “Website”), as well as the services provided by CLO HAUS (“Company”, “we”, “our”, “us”).
  2. Our Services are also subject to separate written agreements (such as quotations, contracts, or acceptance documents), which may include additional terms relating to scope of work, payment, timelines, cancellations, and warranties. In the event of any inconsistency, those written agreements shall prevail.
  3. By accessing or using the Website, you agree to be bound by these Terms. We may update or revise these Terms from time to time, and such updates will take effect once published on the Website. Continued use of the Website constitutes your acceptance of any revised Terms.
  4. If you have any questions, you may contact us at haus@clo.group
1. DEFINITIONS

“Agreement” refers to any quotation, acceptance, contract or written document entered into between you and the Company for the provision of Services.

“Company” / “we” / “us” refers to CLO HAUS and its related entities.

“Content” includes all materials made available on the Website, including but not limited to text, visuals, images, designs, logos, videos, and other media.

“Customer” / “you” refers to any individual or entity accessing the Website or engaging our Services.

“Intellectual Property” refers to all proprietary rights, whether registered or unregistered, relating to Content, designs, branding, and materials.

“Services” refers to interior design, design & build, and renovation services provided by the Company.

2. PRIVACY POLICY

2.1 We respect your privacy and handle personal data in accordance with our Privacy Policy.

2.2 By using the Website or engaging our Services, you acknowledge that your personal data may be collected, used, and disclosed as outlined in our Privacy Policy.

2.3 Our Privacy Policy is available on the Website.

3. CUSTOMER INSTRUCTIONS

3.1 You are responsible for ensuring that all information, specifications, and instructions provided to us are accurate and complete.

3.2 We are entitled to rely on instructions given by you or any person reasonably believed to be authorised by you.

3.3 We reserve the right to engage third parties, consultants, or contractors to carry out part or all of the Services.

4. CUSTOMER ACKNOWLEDGEMENT

4.1 By using our Website or Services, you confirm that:

  • You have the legal capacity to enter into binding agreements;
  • You have read and agree to these Terms and our Privacy Policy.

4.2 We reserve the right to decline or refuse any engagement or service request at our discretion.

4.3 You acknowledge that:

  • Communications or transactions conducted via electronic means may be subject to delays or failures beyond our control;
  • We are not liable for any loss arising from technical disruptions, system errors, or third-party service failures.

4.4 The Website may be operated, hosted, or maintained by third-party service providers. We are not responsible for their performance, content, or services.

5. INTELLECTUAL PROPERTY

5.1 All Content on the Website is owned by or licensed to CLO HAUS and is protected by intellectual property laws.

5.2 You may not reproduce, distribute, modify, or exploit any Content without prior written consent from the Company.

5.3 Any feedback, ideas, or suggestions provided to us may be used freely by the Company without restriction or obligation.

6. LIMITATION OF LIABILITY & INDEMNITY

6.1 To the fullest extent permitted by law, the Company shall not be liable for any direct or indirect loss, damage, or expense arising from:

  • Your use of or inability to use the Website;
  • Reliance on any Content or information provided;
  • Any third-party services or links.

6.2 You agree to indemnify and hold harmless the Company and its affiliates from any claims, liabilities, damages, or expenses arising from:

  • Your breach of these Terms;
  • Your misuse of the Website;
  • Any instructions or actions taken by you in connection with the Services.
7. DISCLAIMER

7.1 The Website and all Content are provided on an “as-is” and “as-available” basis.

7.2 We make no warranties or representations that:

  • The Website will be uninterrupted, secure, or error-free;
  • The Content is accurate, complete, or up-to-date;
  • The Website will meet your expectations or requirements.

7.3 Any materials downloaded or obtained through the Website are at your own risk.

8. THIRD-PARTY RESOURCES

8.1 The Website may contain links to third-party websites or services (“Third-Party Resources”).

8.2 These links are provided for convenience only and do not constitute endorsement.

8.3 We have no control over Third-Party Resources and are not responsible for their content, practices, or accuracy.

9. GENERAL TERMS

9.1 Governing Law
These Terms are governed by the laws of Singapore and subject to the jurisdiction of the Singapore courts.

9.2 Severability
If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force.

9.3 No Third-Party Rights
No person who is not a party to these Terms shall have any rights to enforce any provision under the Contracts (Rights of Third Parties) Act 2001.

9.4 Assignment
We may assign or transfer our rights and obligations without prior notice.

9.5 Waiver
Failure to enforce any provision shall not constitute a waiver of that provision.

9.6 Data Protection
Your use of our Website and Services is subject to our Privacy Policy and applicable data protection laws in Singapore.